Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JR Volel

JR Volel

October 28, 2026

5  out of  5
rating by JR Volel
"They were great with working with me and providing the best quotes out!"
We responded:
"Thanks for the 5 star review JR! We look forward to working with you and providing you with the best service and products. "
Profile photo of Frieda Schmiedel

Frieda Schmiedel

October 14, 2026

5  out of  5
rating by Frieda Schmiedel
"Onofre Perez is awesome. He spent a long time with me and went over all my policies in detail. Thank you for the stellar service."
We responded:
"Thank you Frieda! We are always here for you and strive to give you the best possible service."
Profile photo of Tony

Tony

October 12, 2026

5  out of  5
rating by Tony
"This is a great State Farm office! Onofre and Mike always take great care of my family and me."
We responded:
"Thanks so much Tony!"
Profile photo of Rick R

Rick R

October 2, 2026

5  out of  5
rating by Rick R
"Stuck around late on a Friday afternoon to help me!"
We responded:
"Thanks Rick! Customer service is a top priority here at Mike Hinegardner State Farm."
Profile photo of Nick Herrera

Nick Herrera

October 2, 2026

5  out of  5
rating by Nick Herrera
"Onofre is my go to person when it comes to getting all of my vehicles insured. He always makes the process very quick and easy. His response time has always been great. I’ve used other insurance company’s in the past but onofre’s customer service blows them out of the water! Thanks again !"
We responded:
"Thanks Nick! Onofre is the best! We looking forward to taking exceptional care of you."
Profile photo of Angela Marie

Angela Marie

October 2, 2026

5  out of  5
rating by Angela Marie
"As always, great rates, and service! The agent Onofre has the most delightful personality and properly serviced my policies."
We responded:
"Thanks Angela! Appreciate your kind words. We are here for you!"
Profile photo of Sydney Chambers

Sydney Chambers

September 30, 2026

5  out of  5
rating by Sydney Chambers
"I’ve been with State Farm over 15 years and I plan to never leave. My agent Onofre is the absolute best. They are like family at this point 😊"
We responded:
"Thanks Sydney! We are so lucky to have earned your trust and your business. We love and appreciate our State Farm family!"
Profile photo of Ashley Jaramillo

Ashley Jaramillo

September 6, 2026

5  out of  5
rating by Ashley Jaramillo
"Mike was the best! He was very informative with plans that worked best for me . Took his time to explain everything and listen to what I needed. Walked in with what i wanted and walked out with coverage I didn’t know i needed ! So happy with my experience!"
We responded:
"Thanks Ashley! We look forward to taking exception care of you and your family!"
Profile photo of Ed Enriquez

Ed Enriquez

September 2, 2026

5  out of  5
rating by Ed Enriquez
"Great service, very prompt and professional."
We responded:
"Thanks Ed! Glad to have you back with State Farm. We will always strive to give you the best customer service!"
Profile photo of Madeleine Baird

Madeleine Baird

August 17, 2026

5  out of  5
rating by Madeleine Baird
"Hannah was great with my mom, which led me here! I had a great experience setting up a policy with Onofre! Thank y'all!"
We responded:
"Thanks Madeleine! We are so lucky to have you!"
Profile photo of Stephanie Acosta

Stephanie Acosta

August 4, 2026

5  out of  5
rating by Stephanie Acosta
"State Farm so far has been the best auto insurance I have had and this office in particular I think goes above and beyond. Onofre is always available to answer my questions and is super patient with me. I like to ask a ton on questions and he is always happy to help and wants to make sure I am happy and comfortable with my policy."
We responded:
"Thanks for your kind words Stephanie! Onofre, Hannah, myself and the team are here to always help answer any and all questions. We strive to be the BEST in Customer Service."
Profile photo of Karen S Bowen

Karen S Bowen

July 22, 2026

5  out of  5
rating by Karen S Bowen
"Mr. O, listen to my need asked questions and put together a policy just for me. He provided me with two different quotes and explained the benefits and allow me to pick the one best for me."
We responded:
"Thanks for our 5 star review Karen! "
Profile photo of Diego Ibanez

Diego Ibanez

May 18, 2026

5  out of  5
rating by Diego Ibanez
"Saved me a lot of money per month while giving me three times the coverage now I can have more peace of mind. The staff is super friendly and helpful as well"
We responded:
"Thanks Diego! We looking forward to taking the BEST care of you!"
Profile photo of Nick Clinton

Nick Clinton

May 5, 2026

5  out of  5
rating by Nick Clinton
"I worked with Onofre and he was very quick to respond and super friendly. Great customer service and always there when I need assistance!"
We responded:
"Thanks Nick! I have said this many times before...Onofre is the BEST. He, I and the team look forward to taking care of you for many years to come."
Profile photo of Nabeel Iqbal

Nabeel Iqbal

April 26, 2026

5  out of  5
rating by Nabeel Iqbal
"Hannah is fantastic. She articulates things very clearly and gets things done right away. It has been a pleasure working with her."
We responded:
"Nabeel - we appreciate your kind word, and we LOVE our team member Hannah! We are all here to help you in any way we can!"
Profile photo of Gio loco Carrasca

Gio loco Carrasca

April 25, 2026

5  out of  5
rating by Gio loco Carrasca
"I had a great experience working with Onofre at State Farm. He was very professional, helpful, and took the time to explain everything clearly. He made the whole process easy and stress-free, answering all my questions and making sure I understood my options.

Onofre truly cares about his clients and goes the extra mile to provide excellent service. I highly recommend him if you're looking for someone reliable and trustworthy for your insurance needs."
We responded:
"Thank you so much for the 5 star review. It truly means a lot. Onofre, myself and the team are here for you to help in any way that we can. "
Profile photo of Sarah LaPalomento

Sarah LaPalomento

April 23, 2026

5  out of  5
rating by Sarah LaPalomento
"They have been a wonderful help as I relocated from out of state and needed to transfer my policies and discuss what new coverage was needed. Shout out to Onofre for being so helpful and responsive!"
We responded:
"Thank you Sarah and welcome to Texas! We are here to give you the BEST possible customer service and Onofre always strives to be just that - the best. Thank you for the opportunity!"
Profile photo of roxanna andazola

roxanna andazola

April 20, 2026

5  out of  5
rating by roxanna andazola
"I had a great experience working with Onofre at State Farm. He was very detailed and thorough throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. The level of personal service stood out, and he was patient, professional, and easy to work with. I truly appreciated how smooth and straightforward he made everything. Highly recommend him!"
We responded:
"Thank you Roxanna! Onofre, myself and the team are always here to help you in any way. We look forward to working with you for many many years. "
Profile photo of Billie Ward

Billie Ward

March 25, 2026

5  out of  5
rating by Billie Ward
"Very knowledgeable and quick to solve our insurance card issue!"
We responded:
"Thanks Billie! We have been so lucky to take care of you and your family for all these years! "
Profile photo of Alton Ganslen

Alton Ganslen

March 21, 2026

5  out of  5
rating by Alton Ganslen
"Hannah was a wonderful person to speak to, she always stayed attentive and answered all my questions wonderfully. I have full trust in them to take care of my vehicles insurance needs, and I will absolutely be recommending them to everyone I talk to."
We responded:
"Thank you Alton! Hannah is the Best! She, I and the team are all here for you to take care of your insurance and financial needs. "
Profile photo of Ashley Martin

Ashley Martin

March 6, 2026

5  out of  5
rating by Ashley Martin
"Hannah helped me bundle my car and renters insurance, she was beyond helpful and informative!! Couldn’t have asked for a better experience, keep up the great work!!"
We responded:
"Thanks Ashley! So happy Hannah was able to help you. Please let us know if we can assist you with anything further, and/or help any of your family/friends."
Profile photo of Melinda Smith

Melinda Smith

March 5, 2026

5  out of  5
rating by Melinda Smith
"I have used different insurance companies in my life and will this is the greatest team I have ever worked with . They alway willing to help . Thank you Melinda and Jeff"
We responded:
"Thanks so much Melinda for your kind words. Yes, we have the BEST team with Onofre and Hannah and we are always here for you!"
Profile photo of Maisha Morrison

Maisha Morrison

December 31, 2025

5  out of  5
rating by Maisha Morrison
"Excellent experience working with Onofre while joining the State Farm family. He was both personable and professional throughout the process. Thank you so much for your help!"
We responded:
"Welcome Maisha! Onofre, and our team will take exceptional care of you. We are so lucky to have you! Happy New Year!"
Profile photo of Star Barrett

Star Barrett

December 5, 2025

5  out of  5
rating by Star Barrett
"Everyone in the office is amazingly kind and professional. They go above and beyond every time I have had an issue or a need. I cannot recommend them enough. The Office Manager Onofre P. is my personal hero. 10/10"
We responded:
"Thanks Star! It has been our privilege to take care of you all these years. We look forward to many more. "
Profile photo of Stephanie Clowers

Stephanie Clowers

December 4, 2025

5  out of  5
rating by Stephanie Clowers
"I love State Farm. They are great communicators and work well to satisfy my auto insurance needs. I highly recommend Mike Hinegardner agency."
We responded:
"Thanks Sephanie! It's been a pleasure serving you these many years!"