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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Proof Holgate

March 21, 2025

5  out of  5
rating by Proof Holgate
"I had an excellent experience working with Onofre for my insurance needs. From the start, he was professional, knowledgeable, and truly took the time to understand my specific situation. He explained all my options clearly and helped me find the best coverage at a competitive rate. What stood out the most was his responsiveness and willingness to go the extra mile. Whether it was answering my questions promptly or guiding me through the claims process, Onofre made everything seamless and stress-free. It almost felt like I was talking to a friend. I highly recommend Onofre Perez to anyone looking for a trustworthy and reliable insurance agent. His customer service is outstanding, and his expertise is evident in every interaction."
We responded:
"Onofre, myself and our team are here to do just that, go the extra mile. Thank you so much for your kind words! "
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David Aldaz

March 20, 2025

5  out of  5
rating by David Aldaz
"Onofre and his team are nothing short of amazing. We have both renters insurance and Auto policies with State Farm and we could not be more happy. Only a few months after starting with State Farm, we had a flood that required us to move out of the rental house and into a hotel for several months. State Farm not only covered all of the cost of the hotel and transportation they were also very generous in getting Us reimbursed for the items that were damaged in the flood. In the past, we have used other companies for both Renters and auto policies, But none of them have even come close to being as excellent in a State Farm. I highly recommend Onofre and his team!"
We responded:
"David, sounds like you are a State Farm lifer! You have found out early what sets State Farm apart from the other insurance companies-our unparalleled claim service. Partner that with an exception State Farm agency, you will always be set. We will always be here to help you recover from the unexpected and realize your dreams!"
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James Randle

March 18, 2025

5  out of  5
rating by James Randle
"I have been using Mike’s office for several years for my property and vehicle insurance. Their customer service is very responsive and helpful, Onofre has spent a lot of time assisting me over the years with questions and support as well as Hannah. I was with another company in McKinney prior to switching and I would have to call and email multiple times to get a response and they still wouldn’t help. If you’re looking for a team that puts their customer service first, you’ve found the right place."
We responded:
"Thanks James. Onofre and Hannah are a huge part of the team. Troy and I are here as well and will always delivery the excellent service you deserve! Thanks for the kind words!"
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Diana Mendez

March 11, 2025

5  out of  5
rating by Diana Mendez
"Highly recommend! Onofre was able to answer all my questions about adding our home policy to our existing car insurance policy. I like that I'm able to speak to someone right away or if I have any questions they'll be answered in a timely manner. Thank you!"
We responded:
"Thanks Diana! We are so lucky to have you with us and will strive to always exceed your expectations. Onofre is the BEST, and he loves taking care of our people. "
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Betty Briggs

February 18, 2025

5  out of  5
rating by Betty Briggs
"Mike runs a high-tough agency! Onefre, helped me with my auto and home insurance and was patient, thorough and extremely helpful! Thanks!"
We responded:
"Thx for you kind review Betty! Onofre is the BEST! We are so lucky that he is part of our team. We are always here for you, and look forward to our many years together. "
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samantha kaufman

February 3, 2025

5  out of  5
rating by samantha kaufman
"Working with everyone at Mike Hinegardner State Farm agency has been an absolute pleasure! Everyone is kind, professional and knowledgable. Their professionalism, responsiveness, and genuine care for their clients set them apart. They always go above and beyond! I feel confident knowing I’m in good hands. HIGHLY RECOMMEND!!"
We responded:
"Thanks so much for the review Samantha! So glad we can BE THERE for you when it matters the most - claim time. We look forward to taking care of you for many many years to come."
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Chance Mullins

January 24, 2025

5  out of  5
rating by Chance Mullins
"As the owner of Mullins General Construction, I’ve had the pleasure of working with Mike Hinegardner and his State Farm team in McKinney, TX. They have consistently gone above and beyond in serving their clients and providing excellent communication with contractors like us. Mike’s team is knowledgeable, professional, and always willing to collaborate to ensure homeowners get the best support possible during the claims process. Their commitment to helping clients navigate insurance claims smoothly is evident in every interaction. If you’re looking for an insurance agent who truly prioritizes customer service and works seamlessly with contractors to make the claims process stress-free, Mike Hinegardner’s office is the one to call. Highly recommend!"
We responded:
"Chance, thanks so much for the review. Our Customer Service to our policyholders is our top priority, especially when you need us the most - Claim time. We look forward to always taking care of you!"
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Upendra Shah

May 3, 2024

5  out of  5
rating by Upendra Shah
"My wife and I walk in to Mike office and it was great pleasure to meet Mike and we were very greeted nicely and we didn’t feel we met him first time, he explained our home and auto insurance policies very well and we renewed both our policies. Thank you Mike."
We responded:
"You are welcome Upendra! Such a pleasure meeting you both, and I look forward to taking care of you for years to come."
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Roselyn Rockingham

April 17, 2024

5  out of  5
rating by Roselyn Rockingham
"Very quick and clear, very informed and was well taken care of.I will definitely recommend and will always do it over agin Thanks to Mike for making this possible"
We responded:
"Thank you Roselyn! We are always here to take care of you!"
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Steve Crawford

November 3, 2023

5  out of  5
rating by Steve Crawford
"I had a really bad experience with my previous insurance company and an agent who was totally unresponsive. Mike is just the opposite. He is always available to address his clients’ questions and needs. He spent the necessary time with me to ensure that I got just what I needed in the way of insurance. No pressure or up selling. He is legitimately interested in serving his policy holders."
We responded:
"Thanks Steve! So lucky to have you and I look forward to giving you years of the service you expect and deserve! "
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Louie Morrow

October 8, 2023

5  out of  5
rating by Louie Morrow
"Well priced & pays when needed with no hassles. Wonderful company to work with. LM"
We responded:
"Thank LM! So lucky to have you!"
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Xzavia Fullbright

August 20, 2023

5  out of  5
rating by Xzavia Fullbright
"This was one of the best experiences I’ve had in along time.I was quoted and signed up very quickly, the way I was handled was very professional and it felt like family. I’m very happy I choose to come back to State Farm because they are family. Highly recommend! ~Xzavia~"
We responded:
"Xzavia, we are lucky to have you back. So glad to give you a great experience for the Auto insurance and Renters insurance. We look forward to taking care of you!"
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Xitlaly Velazquez

July 27, 2023

5  out of  5
rating by Xitlaly Velazquez
"I haven’t had the best experience when it comes to Insurance providers but Onofre Perez changed all of that for us. It started when we were searching for the best Homeowners insurance. As soon as I requested a quote, Onofre called in less than 5 mins. After successfully answering all of our questions, we decided to make the switch. Our conversation felt genuine and I appreciated how he prioritize us as community members not just clients. Due to this great experience, my husband and I decided to bundle our Home and Auto insurance for a great price. Thank you Onofre for the care and knowledge you provided to our family."
We responded:
"Xitlaly, thanks for your review! We are so glad to have you and your family with us and we will take exception care of you all. Onofre is the BEST, and you described him perfectly. Thanks again for your trust in us!"
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Madelyn Lendy

June 6, 2023

5  out of  5
rating by Madelyn Lendy
"Onofre Perez was amazing! He was very understanding, personable, and made sure everything was taken care of. He made everything easy. I would highly recommend Onofre to anyone looking for a great insurance agent."
We responded:
"Thanks Madelyn! Welcome-we are lucky to have you!"
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c

February 2, 2023

5  out of  5
rating by c
"Onofre Perez and his Team are the best! They definitely care and actually explain the difference in price and coverages to best fit your needs! Definitely would recommend to anyone looking for above and beyond service."
We responded:
"Thanks for you kind words! We are here exactly for what you described...we care and will explain the coverage so you understand prior to the purchase. We look forward to many years with you!"
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Cindy Barroteran

January 31, 2023

5  out of  5
rating by Cindy Barroteran
"I've had a great experience with State Farm and Onofre was very helpful and insightful of my family's needs in coverage!"
We responded:
"Very glad we assisted with your Homeowners policy Cindy! We look forward to taking care of you and your family for many years to come."
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Jill Kettlewell

January 20, 2023

5  out of  5
rating by Jill Kettlewell
"Onofre Perez and Mike Hinegardner with State Farm are amazing! Onofre made our switch from Allstate (home and auto) effort free, found the best rates for our family and we even have 2 new drivers! Onofre is always there for any concerns/questions we may have. Couldn’t be happier!!"
We responded:
"Thanks Jill! It is so great to have you and we will take exceptional care of you!"
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Brady Barraza

January 19, 2023

5  out of  5
rating by Brady Barraza
"My experience was very good. The details of the policies that were quoted to me were explained to me very well, and it was easy to choose the policy that I wanted."
We responded:
"Thanks for the 5 star review Brady! We are happy you had a great experience and think you will find you will continue to have great experiences with us all. We are lucky to have you!!!"
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Shawn Dilworth

December 21, 2022

5  out of  5
rating by Shawn Dilworth
"These guys are great! From Mike to his team - always helpful, always giving great advice, and always diligent! Been with SF for over 25+ years at various locations/states, best team yet."
We responded:
"Wow Shawn! What a compliment! Thanks so much for your kind words! Looking forward to providing your unsurpassed customer service!!! "
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Lakisha Criss

December 19, 2022

5  out of  5
rating by Lakisha Criss
"Onofre has been the best since I switched back to State Farm. He has always been there whenever I call. If he can’t readily help me, he has always had someone there for me. I totally appreciate the customer service that he has provided so far."
We responded:
"Lakisha it is great to have you back! Onofre and our team are here for you! Thank you for the opportunity to serve you."
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Adim Rogers

December 9, 2022

5  out of  5
rating by Adim Rogers
"I’ve had nothing but good experiences since I switched over to State Farm! At this office specifically, Onofre is the first person who has my made insurance experience pleasant. Most of the time it’s a frustrating process but not with him! Earlier today I sent him a quick text asking how to register my new vehicle and he took care of my issues right then and there. Love it!!!"
We responded:
"We are here to help you Adim in any way we can! Don't hesitate to contact us and we appreciate your trust!"
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Susan Jedlovec

September 30, 2022

5  out of  5
rating by Susan Jedlovec
"State Farm Agent Mike H. was so very responsive to us during our move to Texas from Arizona. State Farm staff agent Onofre Perez has been incredible and timely with assisting in re-write of our policies and getting the remainder of our policies transferred to Texas. Our family has certainly found the perfect State Farm home with Mike's office and staff."
We responded:
"Thank you Susan! We are so lucky to serve you and appreciative that you picked us!!! We look forward to taking care of you for years to come!"
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dena elgazzar

September 5, 2022

5  out of  5
rating by dena elgazzar
"Recently switched to State Farm insurance after purchasing a 3rd car. This was hands down, the best insurance experience of my life. Onofre Perez was our agent, he is very experienced, professional, and friendly - he expedited our auto & home transfer with an awesome rate and very swiftly. Highly recommend Mike and Onofre! Thank you."
We responded:
"Thanks so much Dena! Onofre and I are always here to give you the BEST customer service. We are lucky to have you! Thanks for trusting us!"
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Yogananthan Subramaniam

August 5, 2022

5  out of  5
rating by Yogananthan Subramaniam
"I have 18 policies with Mike...there is nothing much that I can add to all the reviews about Onofre...he is ABSOLUTELY THE BEST !"
We responded:
"Thanks Yoga! Onofre is THE BEST and we are lucky to have him on the team. We are here to take care of you and your family, and we appreciate the opportunity to to just that!"
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Shane Couch

May 22, 2022

5  out of  5
rating by Shane Couch
"Onofre was the best agent ever! Made everything super simple! I have never had insurance this good before! My rate has never been so low! Thank you State Farm and thank you Onofre for providing me with outstanding customer service! #statefarm#getaquote#savemoney#fivestarservice"
We responded:
"Thanks Shane! We look forward to taking great care of you!"